Job Title

Loan Officer

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Job Description

Job Summary

Responsible for interviewing and evaluating applicants for routine loans and processing loan applications. Gather background information and analyze loan applicants’ credit history. Approve or deny loan applications based on analysis. Operate with moderate credit authority. Provide information on credit union products and services according to all credit union policies and procedures and Federal and State rules and regulations.


•Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports.
•Assist members with the loan application process to ensure completeness of information.
•Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.
•Calculate debt-to-income ratios on loan applicants.
•Calculate how much of a loan applicant’s debt is secured or unsecured.
•Complete loan applications over the phone and/or electronically.
•Determine collateral needs and payment plans for members applying for loans.
•Determine eligibility of loan co-maker from co-maker’s statement and credit rating.
•Approve or deny loan applications.
•When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.
•Verify the accuracy of loan amounts and repayment terms on approved loan applications.
•Complete loan documents and disburse loans when approved.
•Implement new loan products and services in accordance with management direction.
•Seek out new consumer loans based on referrals and other forms of communication.
•Cross-sell lending and other credit union products including insurances such as GAP, extended warranties, and payment protection, and IRAs. Refer mortgage loans to Mortgage Loan Officer.
•Work the Collections department to keep delinquencies to a minimum.
•Open new memberships and provide all necessary information for membership.
•Deposit and loan referrals with definitive goals are an integral part of this position.
•Physical requirements may include lifting up to 10 lbs. and walking to and from office to other areas of the premises.

Job Qualifications

Education: High school diploma or equivalent
Experience: Two to three years


•Excellent verbal and written communication
•Active listening
•Critical thinking
•Social perceptiveness
•Complex problem solving
•Judgment and decision making

Next Level Professional Staffing
2309 W. Cone Blvd
Suite 218
Greensboro, NC 27408
(336) 663-2918

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